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  1. #1
    Junior Member gonzo's Avatar
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    Sep 2005
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    14

    Pentair Aquatics Quiet One Pump

    I was wondering if anyone has had problems with the Quiet One pumps. I just recently purchased one (4000HH model) from J&L aquatics and when I plugged it in....nothing happened. I took it apart to find the rotor had busted between the magnet.

    I called J&L and they were very receptive to my problem and sent a replacement to me immediately.

    Well I recieved the second pump tonight, placed it in my sump, plugged it in and .................nothing. I took it apart and found the magnet in two pieces.

    These pumps should be plug and play so what's the deal? Is there something I am missing? Your comments are appreciated.

    :b10:

  2. #2
    Forum Sponsor
    Join Date
    Nov 2007
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    841
    we carry them aswell and from our own records about 3% are just faulty, I would send the whole unit back and get a replacement unit. in general they are good and the price is very reasonable also.
    Aqua Valley
    1158 Ogilvie Road, Ottawa
    (613)741-0665
    Summer Hours;
    Wed-Thu-Friday 12-7
    Sat-Sun 11-4
    Mon-Tue CLOSED

    www.aquavalley.ca


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  3. #3
    Former Moderator a4twenty's Avatar
    Join Date
    Nov 2006
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    2,819
    maybe ask them to test the next pump before sending it. this is why i like to purchase stuff like this locally, the savings are usually gone if you have to ship it back, even for warranty work down the road.

    that said, i deal with J&L for books and my halide bulbs ( when they have them in stock ) and they are great to work with.

    hope everything works out for you.
    `

    120S RR tank with 60G basement sump / fuge

    Return Pump: Little Giant 4-MDQX SC
    Water Movement: MP40W, Seio 1500, (2) Hydor K4's
    Lighting: 400W SE MH with 10K Venture
    Skimmer: Euro-Reef RS250 with gate valve
    Other: RODI, RDSB, PO4/AC reactor


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